Edit a client's membership
Pause, extend, or correct the dates of an assigned membership. Stripe auto-renew billing moves with the new end date.
3 min read
Before you start
- A client with an assigned membership
- 1
Open the client
Go to Clients and open the client whose membership you want to adjust.
- 2
Open the Memberships tab
In the client profile, switch to Memberships to see their active and past memberships.
- 3
Pause or extend
On the membership card, use Pause to freeze access for a chosen period, or Extend to add days, weeks, months, or a custom end date. A reason is required. The preview shows the new end date and the next Stripe charge.
- 4
Correct dates if needed
The edit icon still changes start and end dates directly. If the membership auto-renews through Stripe, the next invoice date moves with the new end date. Nothing is charged immediately.
Tips
- Leave “shift the end date” on when pausing for holiday or illness so the client does not lose paid days and Stripe does not bill during the freeze.
- Extend and pause never create an extra Stripe payment now. The next regular period is billed on the new date.
- Memberships without a Stripe subscription only change local dates.