Understand payment methods & how a booking is paid
How StudioPlan decides whether a booking is paid by membership, block card, card, or cash.
- 1
Free classes
If a class price is 0, the booking is confirmed and marked paid instantly — no payment method is needed.
- 2
1. Active membership
StudioPlan first checks for an active membership at your studio. An unlimited membership covers the class without using a credit; a limited membership uses one class credit.
- 3
2. Service / block card
If there's no usable membership, StudioPlan looks for an active service purchase (block card) with sessions remaining and a valid expiry, and uses one session.
- 4
3. Card via Stripe
With no credits available and Stripe Connect connected, StudioPlan creates and sends a Stripe invoice to the client (card / Twint), due within 30 days, and records a pending payment.
- 5
4. Cash (pending)
If Stripe isn't connected (or invoicing fails), the booking is left as a pending cash payment to be collected in-studio. You can mark it paid once collected.
Tips
- Events are excluded from credits — they always go to card or cash.
- This same priority applies whether the client books themselves or you add them manually to a class.