Send a TWINT payment request
Collect an outstanding class payment with a secure, one-time TWINT checkout link instead of an invoice.
Before you start
- Stripe Connect with TWINT active
- TWINT enabled in payment settings
- A client email address and an outstanding CHF booking amount
- 1
Open the class participant list
Open a class from the Dashboard, Classes, or Calendar. An unpaid booking displays its outstanding amount on the participant card.
- 2
Send the TWINT link
Choose Send TWINT link. StudioPlan creates a single-use Stripe Checkout session in CHF and emails the secure link to the client. If enabled, the client also receives a StudioPlan push notification.
- 3
Understand the client experience
On a phone, Stripe hands the payment to the TWINT app. On desktop, Stripe displays the TWINT payment flow with a code the client can scan. This is a merchant checkout link, not a native person-to-person request to a phone number.
- 4
Copy or resend when needed
The participant card shows when the active link expires. Copy link lets you share it manually; Resend TWINT link sends the same live session again. After expiry, resending creates a fresh session and closes the old one.
- 5
Cancel an incorrect request
Choose Cancel request to expire the Stripe session immediately. The booking remains outstanding, so you can collect it later with another TWINT request or an available payment method.
- 6
Let Stripe confirm payment
After payment, Stripe webhooks mark the exact booking and payment record as paid. Repeated webhook delivery is safe and cannot record the same payment twice.
Tips
- TWINT requests require CHF and an active TWINT capability on the studio’s Stripe account.
- TWINT cannot be stored for automatic future charges; the client actively approves every payment.
- Do not send a second request when the participant card already shows the booking as paid.